Customer lifetime value campaign – Email marketing best practices
Aug 25 2006
We have worked with a number of companies and organizations that want to do a multi-part email campaign that is automated based off a customer response (such as a purchase). One thing that most companies want to do is mold everyone into a campaign that is generic and timing is set the same for everyone. Now, the point of these campaigns is to provide value to each customer.
Adding flexibility in your schedule and content is key in this area. Ask them questions down the road that readjust their campaigns, adjust content based off of items of interest (base this on behavior, not just what they say), stop sending emails that are not helping the cause – which if you forgot is to create an advocate out of your customer, that nirvana a customer reaches when they would spar with Roy Jones Jr just to tell people about your company.
If you are not doing these customer lifetime value campaigns, you should consider it. Not only can our platform manage these, but we can help you with creative, copy, subject lines, programming that you would need.
- Posted by Jeff Mills
- @alexcwilliams
- at 8:17 AM
Published in Customer Appreciation








