Posts Tagged ‘Change of Email Address’

Email Marketing Programs Must Allow a Change of Email Address

Tuesday, July 21st, 2009

I am surprised every email marketing program doesn’t allow subscribers the ability to change the  email address they receive campaigns at. According to Pew,  ”More than half of working adults (53%) have both personal and work accounts.” (You don’t want to know how many I have). You can’t expect that the email address someone used to subscribe to your email program will never change. If you are only giving them the choice to unsubscribe, that is the choice they will make.

Here is an Example: The Email


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Here Were the Choices: Preference Center



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What do you think I did? If your ESP doesn’t give you the option to allow subscribers the ability to change their email address, you might want to investigate one that does.