Return On Subscriber – Email Marketing Blog

Here it is, your May Email Marketing Idea Calendar. May is interesting month for marketers. The sun is coming out, people are starting to plan vacations and think about having fun. What a perfect time to establish a good season-long relationship with your subscribers. Time to brighten things up in your emails and have some fun with campaign ideas and creative.

Below is a list of holidays, wacky holidays, and pop culture events in May and ideas you can utilize to develop timely and relevant email marketing campaigns.

Saturday May 1st – Kentucky Derby

The “Greatest Two Minutes in Sports.”  Talk about an event rich in tradition! Roses, Mint Juleps, fancy hats, bottles of milk – the list goes on and on.

Tuesday May 4th – National Teacher Day

On National Teacher Day, thousands of communities take time to honor their local educators and acknowledge the crucial role teachers play in our society. Giving a discount code or special for teachers would be a nice touch. Or perhaps a gift campaign to allow your subscribers to purchase something for the teacher in their life.

Wednesday May 5th – Cinco De Mayo

If you sell goods or services, think buy 5 get one free, $5.00 off, 10% off all products that end in 5… you see what I am getting at. If you are a destination, Americans are always looking for a reason to go out and party. Why not celebrate Cinco de Mayo at your establishment or event. Make sure you get it on their radar a few days in advance, then send a reminder early on Monday.

Thursday May 6th – International No Diet Day

KFC, there has never been a better day to promote the “Double Down“!

Sunday May 9th – Mother’s Day

A holiday that needs no explanation, it’s for Mom. But how do you stand out in a crowded inbox? (more…)

Here it is, your April Email Marketing Calendar. April is an interesting month. From April Fools to Tax Day to Earth Day, the emotions run the gamut.

Below is a list of real holidays, wacky holidays, and pop culture events in April and ideas you can utilize to develop timely and relevant email marketing campaigns.

Thursday April 1st – April Fool’s Day

April Fool’s Day is the one day of the year you have free reign to play practical jokes and pranks on family, friends, coworkers, and most importantly your email subscribers. I will warn you, this is very dependent on your product or service. If your content is heavy and serious, you will want to consider whether a joke is appropriate. On the other hand, it may be the perfect opportunity for you to loosen up your tie and connect with subscribers on a different level.

Sunday, April 4th – Easter Sunday

The nice thing about Easter is that you have multiple angles you can work from a marketing standpoint. Easter bunny, Easter eggs, Easter basket, etc… One idea to consider is to add a hidden element to your email layout, which is essentially a hidden item that is only accessible by discovering a hidden link (known as an “Easter Egg”). Since users don’t typically spend a great deal of time with an email, you need to make sure the hover isn’t to difficult to locate – think 20x by 20x pixels instead of 5px by 5px.

Wednesday, April 7th – No Housework Day

Think of all the great products, services and locations that can be enjoyed instead of housework. Procrastinators world-wide will rejoice with your No Housework Day special!

Monday, April 12th – Walk On Your Wild Side Day

Push your edgy content on Walk On Your Wild Side Day. Some fun creative of your staff or some of your more eccentric content will do the trick. Lou Reed approves.

Thursday, April 15th – Tax Day

For the procrastinators out there, April 15th might not be the day. It might be the 16th, after a good night of sleep and dreams of refund or less worry about payment just paid. If you want your subscribers to blow off some steam and celebrate, it might be interesting to A/B split the 15th & 16th and see what works best for future campaigns. Stay away from politics and focus on the value your content of offer provides.

Friday, April 16th – High Five Day

National High Five Day originated at the University of Virginia in 2002, and has since spread across the globe. Anything and everything can be high-fived, and gives a perfect opportunity to focus on the social/viral side. The official website gives some great ideas. Can you adapt them to your email?

Monday, April 19th – National Hanging Out Day

The goal of this holiday is not to sit on a couch, it’s to educate communities about energy consumption. National Hanging Out Day was created to demonstrate how it is possible to save money and energy by using a clothesline. Can you come up with a list of ways to save energy with your product or service? If not, maybe just in general?

Thursday, April 22nd – Earth Day

This year is the 40th Anniversary of Earth Day, and a chance to provide the tools and structure for individuals and organizations to organize around environmental issues. The official website offers ideas and tips to take action.

Wednesday, April 21st – Administrative Professionals Day

We all know how important the administrative professional is, don’t we?  Celebrate them, empower them, reward them, or spoof them (in a fun way). Think about your list…how many of them consider themselves “Administrative Professionals”?

Last Friday in April - National Arbor Day

You can find the official date for your state here. Continuing on the environmental kick in April, how do you reward your subscribers for planting a tree?  How can we prove that they did it?  Easy: through user-generated content on Flickr, Twitpic, YouTube, etc. Sounds like a perfect chance to seed a social campaign through email!

See you next month for the May Email Marketing Calendar… in April.

Let me start by saying I hate tests.  I hate taking them, and I hate making them. But testing in email doesn’t have to be painful, it can actually be fun. Why?  Because of the immediate results and feedback! What I have put together for you today are four email elements you can test through an A/B split to learn more about your subscribers and what they react and gravitate to in your messaging.

Short & Vague Subject Line vs. Long & Detailed Subject Line
A: Short and to-the-point, but has intrigue – “New Specials for the Fall
B: Longer with more detail – “New Specials on Bikes, Kayaks, and Rainbows”
Tip: Analyze your open vs. clicks vs. conversions. You may find that a longer, more descriptive subject line has a lower open rate but a higher conversion rate.
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Above the Fold (as defined by eROI):  the part of an email message that is visible without scrolling.

I have taken the liberty of editing an HBO email to show you how a simple change will increase email click through and overall campaign conversion. 

I have placed a line the creative to show where the fold would most likely be on a horizontal preview pan. (Usually the fold is estimated at 300 pixels top-down.)

Original HBO Email

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Return on Subscriber HQ’s are in Portland Oregon, which is home to the NBA’s Portland Trailblazers.  The Blazers are a team on the rise, and the community is buzzing over the prospect of this team leaving the “junk folder” and returning to the “inbox” (sorry, couldn’t resist).

Naturally, email marketing is an important part of the mix for building buzz and driving revenue for the upcoming season. The last thing you want to take away from this buzz is email rendering issues (how your email appears across multiple email clients) and a confusing conversion process.

This particular email, which highlights single game suite options, appears fine above the fold in Gmail.  But once you get into the options, the bullet points strike right through the content. Unfortunately, the calls-to-action are right below this.

Did this result in a complete failure for the Blazers?  Probably not. But it had to have a negative impact on conversion. Similar to looking at your watch in a movie, you are not fully engaged anymore.

Instead of breaking down why this email rendered incorrectly in Gmail, I wanted to talk about 5 simple tweaks to this email campaign that would increase click through and conversion.
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While this email from Paypal might not blow your mind, I think it is effective and well thought out. How well did it convert?  We don’t know that (hint, hint Paypal email marketing team).  But let me tell you why I singled it out and what you can learn from it for your campaigns, after the jump.

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