Posts Tagged ‘Ecommerce’

Alt Tags in emails are no longer optional

Friday, August 22nd, 2008

TeNo, a manufacturer of some really nice men’s and women’s jewelry, sends image-heavy emails that are great for showcasing their product but in this day and age of image blocking, it can be…unreliable. This email I received from them last week is a prime example of why you use Alt Tags. The entire preview pane is blank. They did not even chop up the image into multiple smaller images to help in load time, so I sat and waited for about 5-10 seconds for the image to download (on a T1). When the average time an email is looked at is just under 3 seconds, this is totally unacceptable.

Teno No Alt Tags - Missed message

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Ecommerce Email Call-to-Action – “By Size” Navigation

Monday, August 18th, 2008

Threadless is a hip t-shirt company that allows users to upload designs and create t-shirts for sale through their site.  After receiving emails from them for a while now, I noticed a feature of their email design that I am clicking on more and more: “Browse everything that’s in stock in your size:”.

I have never been a huge fan of website navigation “above the fold” in email marketing designs, as I feel it will receive clicks from users that aren’t reading offers/content in the email.

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