Return On Email Subscriber

TeNo, a manufacturer of some really nice men’s and women’s jewelry, sends image-heavy emails that are great for showcasing their product but in this day and age of image blocking, it can be…unreliable. This email I received from them last week is a prime example of why you use Alt Tags. The entire preview pane is blank. They did not even chop up the image into multiple smaller images to help in load time, so I sat and waited for about 5-10 seconds for the image to download (on a T1). When the average time an email is looked at is just under 3 seconds, this is totally unacceptable.

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I recently tried a new technique for a client who send predominantly full image emails. With many email clients blocking images by default, it is more important than ever to use Alt Tags and HTML elements to get the subscriber to unblock those images and view your email in all it’s glory.

HUF, a hip chain of skate culture shoe stores in SF & LA, has a pretty hip and fun audience, so I took a little different approach to the image ALT tag….

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