Posts Tagged ‘statistics’

How to Ruin a Relationship via Email Marketing

Friday, April 24th, 2009

One of the bread & butter stats of Email Marketing, the “Open”, is really only the beginning of the story. The company Quantivo, who sent me the email that inspired this post,  could never know the damage this “Open” did to my perception of their brand. All they know is that there is a good chance I saw this email and possibly read/scanned it.

But why did I open it?  Because they played a trick on me.

They used a personal email address and an “Re:” to make me think I was the one who initially sent the email.  I get hundreds of emails a day, so replies are a huge urgency prioritazation for me.  You can see the email below in all it’s glory (click to enlarge).

 

I only do “Name & Shame” posts when I think there is a valuable lesson to be learned. This is definitely one of those moments.

While this was a clever trick to get me to open the email, the ramifications of this action are much worse. (more…)

Most Email Being Sent on Monday and Tuesday, Shorter Subject Lines Performing Better

Tuesday, January 13th, 2009

eMarketer is featuring results of new surveys on Email Marketing. The studies are showing that most marketers are sending their campaigns on Monday & Tuesday, followed by Thursday, Friday, Wednesday, Sunday, & Saturday. These results do not take it into account performance or conversion, only marketer preference.

Also covered in this article is a study on Subject Line length in relation to response rates.  The research indicated that shorter subject lines resulted in higher open and click through rates.

As always, each audience is different, and only through testing will you find out what works for you audience.

eMarketer: Two Basic E-Mail Tactics

Current state of the Email Client Market

Friday, September 12th, 2008

Fingerprint, a tool which shows you exactly which email clients your customers are using, has released a new report on the current state of the email client market. Some really interesting results on both B2B and B2C subscribers:


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